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Empowering Growth and Operational Excellence at PT Robert Bosch Retail Indonesia with Oracle NetSuite

BOSCH Go Live

Industry

Retail

Challenge

The business faced inefficiencies due to unstructured processes, lack of system integration between OMS and WMS, and manual financial workflows that led to errors and inaccurate records. Limited collaboration between departments further hampered decision-making, while manual tracking of fixed assets increased the risk of errors and non-compliance.

Results

NetSuite cloud-based infrastructure enabled scalability to support growing transaction volumes. Automated VAT and withholding tax calculations ensured compliance with Indonesian regulations, while real-time reporting empowered faster, data-driven decision-making.

NetSuite

www.bosch.com
$5.4M+
Manage Spend
100+
Deals Completed
7.6x
ROI
$2M
Cost Savings

Logiframe’s deep expertise in Oracle NetSuite, their ability to tailor the system to our specific needs, and their commitment to excellence were pivotal in the success of this project. They delivered a swift and seamless implementation that has empowered us to enhance efficiency and scale competitively in the eCommerce market.

Adelina Hutabarat

President Director of PT Robert Bosch Retail Indonesia

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About PT Robert Bosch Retail Indonesia

PT Robert Bosch Retail Indonesia (RBRI), a dynamic subsidiary of the globally renowned Bosch Group, serves as a key distributor of high-quality power tools, automotive parts, home appliances, and industrial equipment across Indonesia. Catering to a diverse B2B clientele and operating a burgeoning eCommerce platform, RBRI is committed to delivering innovation and sustainability. As a relatively young entity within a powerful global framework, RBRI harbored ambitious growth objectives, recognizing the critical need for robust operational efficiency to underpin its expanding footprint.

The Challenge

  • Lack of Structured Business Processes: Key business areas lacked proper systems, leading to inefficiencies and coordination issues.
  • Lack of System Integration: The absence of an integrated Order Management System (OMS) and Warehouse Management System (WMS) hindered data flow and centralized management.
  • Difficulty in Financial Management: Inefficient financial processes led to potential errors and difficulties in maintaining accurate records.
  • Limited Collaboration: Restricted collaboration between departments affected decision-making and operational efficiency.
  • Manual Fixed Asset Management: Manual tracking and depreciation of fixed assets increased the risk of errors and non-compliance.

The Solution

  • The implementation of Oracle NetSuite provided RBRI with a unified, cloud-based platform that integrated core business functions, addressing the challenges of disparate systems and data silos.
  • Logiframe customized NetSuite to align with RBRI's specific operational and financial requirements, demonstrating the system's flexibility and the value of expert implementation services.
  • Integration between NetSuite, RBRI's OMS, and WMS, facilitated by Logiframe, ensured seamless data flow across departments, eliminating manual data entry and improving accuracy.
  • NetSuite automated essential processes such as financial reporting, tax calculations, and payment processing, increasing efficiency and reducing the risk of errors.
  • The solution provided robust financial management capabilities and automated tax compliance, ensuring adherence to local regulations and improving financial visibility.
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The Results

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