Integration is about connecting Xero to whatever else runs your business — a POS system, a manufacturing platform, a gym or restaurant management tool. Optimization is about improving how Xero itself works — automating manual steps, cleaning up data, and adjusting configuration as your business changes.

Often, yes. Xero's open API isn't limited to a preset app list — if your point-of-sale, booking, manufacturing, or scheduling system exposes an API of its own, there's usually a way to connect it. We assess your specific system before promising anything.

Yes — most CRM and e-commerce platforms have existing Xero App Store connections, and we can build a custom integration through Xero's open API when an off-the-shelf option doesn't fit.

Both — we start by checking whether an existing Xero App Store integration covers what you need, since that's usually faster and more maintainable. Custom development comes in when nothing off-the-shelf fits.

Setup & Migration gets you live on Xero. Integration & Optimization is the ongoing work after that — connecting new tools as you add them and keeping the system tuned as your business changes.

Yes — most integration and optimization clients come to us with a system someone else set up. We start with a review of the current configuration before recommending changes.