Logiframe

QuickBooks Desktop

QuickBooks Desktop is not switching off. It is narrowing, one release date at a time.

Intuit has stopped selling most Desktop products to new US customers, and every Desktop release loses its connected services on a fixed date. The software keeps opening after that date, which is why many businesses only notice when payroll or bank feeds stop. Here is what has changed, what happens on your release's date, and how to choose what comes next.

Book a free 30-minute call What has changed

The short version

What Has Changed

  • September 30, 2024. Intuit stopped selling QuickBooks Desktop Pro Plus, Premier Plus and Mac Plus to new US subscribers. Existing subscribers can renew.
  • Desktop 2024 is the last release of Pro, Premier and Mac. No new versions of those products are planned.
  • Desktop Enterprise continues. It is still sold to new customers and still receives new releases.
  • QuickBooks Online is unaffected, and Intuit points Desktop users towards it.

Dates

Service Discontinuation Dates

Each Desktop release has a date after which Intuit stops its connected services. The pattern has been May 31, three years after release.

ReleaseServices ended
QuickBooks Desktop 2021May 31, 2024
QuickBooks Desktop 2022May 31, 2025
QuickBooks Desktop 2023May 31, 2026

For Desktop 2024 and later releases, check the date Intuit shows for your product in the software or on its discontinuation page. Intuit has adjusted the timeline for its final releases, so the date for your version is the one that counts.

After the date

What Stops Working

The application keeps running. The services around it stop.

Stops

Payroll tax table updates and Desktop payroll services. Bank feeds and transaction downloads. Online payments and invoice emailing from the software. Security updates. Intuit phone and chat support.

Keeps working

Opening the company file. Entering transactions by hand. Running reports. Your historical data stays where it is.

Payroll is the hard stop. Running payroll on tax tables that no longer update risks wrong withholding and filings, so a business that runs payroll in Desktop needs a plan before the date, not after it.

The decision

What to Do Next

Three reasonable answers, depending on which Desktop you are on and how you work.

On Pro, Premier or Mac

Plan a move, timed for a month, quarter or year end before your release date. QuickBooks Online is the shortest learning curve. Xero is worth comparing if several people need access or you invoice in more than one currency.

On Enterprise

Staying is reasonable. Keep to a supported release, and review the decision when your industry edition, inventory or user needs change.

Past your release date already

Move payroll first, since it carries the most risk. Then plan the full move, starting with a clean-up so errors do not travel into the new file.

Whatever you choose, back up the Desktop file and export your trial balance, aging, sales tax and payroll reports before anything changes. Reconciliation history and the audit trail do not convert, so the Desktop file stays your record of them.

Our position

Where We Sit

We work in QuickBooks Desktop, QuickBooks Online and Xero. Logiframe is a Platinum-tier QuickBooks ProAdvisor firm and a Xero Gold Partner, so we have no reason to push you towards either. Our QuickBooks Desktop migration service covers how we run the move and prove the balances agree.

Questions

Commonly Asked

Is QuickBooks Desktop being discontinued?
Not entirely. Intuit stopped selling Desktop Pro Plus, Premier Plus and Mac Plus to new US subscribers on September 30, 2024, and Desktop 2024 is the last release of those products. Existing subscribers can renew, and Desktop Enterprise is still sold and updated.
When does support end for my QuickBooks Desktop version?
Desktop 2021 services ended on May 31, 2024, Desktop 2022 on May 31, 2025 and Desktop 2023 on May 31, 2026. For Desktop 2024 and later, check the date Intuit shows for your product, because Intuit has adjusted the timeline for its final releases.
Can I still use QuickBooks Desktop after support ends?
Yes. The software opens and you can enter transactions and run reports. Payroll updates, bank feeds, online payments, security updates and Intuit support stop for that release.
Is QuickBooks Desktop Enterprise being discontinued?
No. Desktop Enterprise is still sold to new customers and receives new releases. Each Enterprise release still has its own service discontinuation date, so staying on a supported release matters.
Should I move from QuickBooks Desktop to QuickBooks Online or Xero?
QuickBooks Online is the shortest path if your team and your CPA work in QuickBooks. Compare Xero if several people need access or you invoice in more than one currency, since every Xero plan includes unlimited users. Either way, clean the Desktop file before converting it.
QuickBooks ProAdvisor, Platinum A team certified in QuickBooks Online, Intuit Enterprise Suite and Workforce.
Xero Gold Partner Certified advisors, with Xero as the platform our depth genuinely sits in.
13+ years, 1,500+ engagements Across accounting outsourcing, ERP and accounting software work.

Next

Where to Go Next

Service QuickBooks Desktop Migration How we run the move and prove the balances. Platform Xero at Logiframe If Xero fits better, how we work in it. Service Xero Setup & Migration The move, if Xero is the destination.

Not sure where your Desktop release stands?

Tell us the year and edition. We will tell you your date and what a move involves.

Book a free 30-minute call Desktop migration